We value the investment that you made, so we want you to know that you can count on us for any future services you might need, for a tune-up or a full on repair. We have our no-questions-asked $200 flat rate repair policy after our warranty period expires.
MY INEARS provides limited warranty against poor fit for all Ultimate Ears Pro Products for a period of thirty (30) days from the original shipping date. Material defects or workmanship in either the external shell or the internal components are covered for a period of one(1) year from the original shipping date.
Damage or breakage due to use contrary to Ultimate Ears Pro instruction, ordinary wear and tear, misuse, abuse, negligence, accident, unauthorized repair, acts of God, or modification of, to any part of the Product is not covered by the warranty, nor is the cable.
You can always count on our legendary customer service to take care of your custom inears when a repair is needed(if repairable). If your inears is OUT OF WARRANTY, please CLICK HERE.